The Crafts Council seeks to inspire making, empower learning and to nurture the UK’s thriving craft sector. Recognising the need to articulate its significant contributions to individuals, businesses, and the wider craft ecosystem, the Crafts Council engaged Bean Research to develop a robust impact measurement framework. This collaboration aimed to capture the full breadth of its influence, unlock future funding opportunities, and ensure data collection aligns with organisational goals. 

Bean Research engaged closely with Crafts Council teams to understand and address challenges around existing data collection and get to grips with the wide range of audiences it serves. Following an depth consultation process and extensive document review, Bean developed a comprehensive impact framework for the organisation:

  • Defined indicators to track success across programmes and audiences
  • Integrate qualitative and quantitative tools to capture best and tell the story of impact
  • Provide a structure for future impact reporting.

Bean ran all staff training and programme lead workshops to embed the framework across the organisation and provided a ‘question bank’ for the organisation to use for data collection going forward. 

Our project also segued with an in-house data development project and an external nationwide survey launch. Bean collaborated closely with partners across these activities to ensure that outcome data was successfully captured and collated at every stage of work.  

“The Crafts Council’s partnership with Bean Research showcases the power of a tailored impact framework in driving organisational success. By capturing meaningful data and aligning processes, the Council is now better able to articulate and measure the work it is doing to inspire, empower, and nurture the craft sector and the individuals within it.”

Natalie Melton, CEO, Crafts Council